Privacy Policy

Introduction

Welcome to https://local-marketing-albury-wodonga.thebestlocalpro.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable laws. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our primary website at https://local-marketing-albury-wodonga.thebestlocalpro.com.
Any mobile applications or software we offer.
Services and products accessed through our platform.
Interactions via email, telephone, or text messages initiated by us.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

Using our applications and services as an authorized user.
Visiting our website(s) linked to this Privacy Statement.
Subscribing to receive newsletters, emails, or other communications from us.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information: This includes your username, registration details, and password (hashed and salted for security).
Payment Information: Details related to your payment methods, such as cardholder name, card number, expiration date, and CVV.
Financial Information: Transaction history and financial data associated with our services or products.
Purchase Information: Items you have purchased from us, order details, and shopping behavior.
Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information.
Location Data: Geographic coordinates and location-based services data provided by your device.
Feedback: Comments, reviews, and responses you submit to us.
Social Media Information: Data from social media platforms when you interact with our content or engage with our social media accounts.
Product Information: Details about products you view, purchase, or express interest in on our platform.

We gather this data through direct user input, interactions with our services, and the use of automated technologies, such as cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing our services, subject to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website, allowing you to navigate through pages, post comments, and complete purchases.
Preference Cookies: Used to remember your preferences, such as language settings or display options.
Analytics Cookies: Track your interaction with our site, providing insights into user behavior and improving our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This may include:

Maintaining user accounts and providing services requested by you.
Complying with legal obligations and regulatory requirements.
Conducting analytics and improving our platform based on user behavior.

Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the personal data to prevent direct identification.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We use encryption protocols for data at rest and in transit to protect against unauthorized access.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Our systems have access controls in place, ensuring that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: The right to access and receive a copy of the personal data we hold about you.
Rectification: The right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
Restriction: The right to limit the processing of your data in certain circumstances.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when you exercise any of your data protection rights.
Appeals/Complaints: The right to file a complaint with a supervisory authority if you believe your privacy rights have been infringed.

To exercise these rights, please contact our Data Privacy Team at [email protected] or write to us at:

Local Marketing Albury-Wodonga
Privacy Compliance Department
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy:

Email: [email protected]
Mail: Local Marketing Albury-Wodonga, Privacy Compliance Department, [Address]