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Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-marketing-albury-wodonga.thebestlocalpro.com (hereafter referred to as ‘our website’, ‘us’, ‘we’, or ‘the Company’). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, use, disclosure, and protection of data when you interact with our online platform and services.

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Our primary domain at https://local-marketing-albury-wodonga.thebestlocalpro.com.
  2. Any associated mobile applications or software we offer.
  3. Services and products provided through our platform.
  4. Websites linked to this Privacy Policy.

Please note that this policy does not extend to third-party websites, platforms, or services accessed via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices for the following interactions:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide and improve these services.
  2. Visiting Our Websites: Every time you access our websites, our systems automatically record certain information about your visit, including IP addresses, browser type, device information, and pages visited.
  3. Communication: We may contact you via email, phone, or text messages (SMS) for various purposes, such as sending newsletters, promotional offers, or transactional updates.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Your username, email address, and password used to access our services.
  2. Payment Details: Financial information required for processing transactions, such as credit card numbers and billing addresses.
  3. Financial Records: Data related to your purchases, order history, and transaction details.
  4. Mobile Device Identifiers: Unique identifiers from your mobile device, which can include IP addresses and mobile phone numbers.
  5. Location Data: Information about your geographic location when you interact with our services or website.
  6. Feedback and Reviews: Comments, suggestions, or ratings you provide to improve our products and services.
  7. Social Media Details: If you choose to connect our services to your social media accounts, we may access your public profile information.
  8. Product Preferences: Data about the products or services that interest you, based on your browsing activities and purchases.

We collect this data through various means: user input forms, account settings, payment gateways, analytics tools, browser cookies, and third-party integrations.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that serve multiple purposes:

  1. Strictly Necessary: These cookies enable core features like login, account management, and navigation through our site. Without them, some parts of our services may not function properly.
  2. Preferences: We use these cookies to remember your preferences, such as language settings or display options, for a more personalized experience.
  3. Analytics: Analytics cookies track user behavior on our website to provide insights into site performance and user engagement.

You have control over non-essential cookies through our Cookie Manager, where you can customize your preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes identified in this policy or as required by applicable laws. Once the purpose for data retention is fulfilled, we securely delete or anonymize the information. This process ensures that your data is not retained beyond its original use case.

Security Measures

We take significant measures to safeguard your personal data:

  1. Encryption: We employ encryption protocols to protect data during transmission and storage.
  2. Secure Processing: Our payment processors and service providers adhere to strict security standards, ensuring the protection of financial information.
  3. Third-Party Security: We engage trusted third parties to assist with data processing, choosing only those that comply with our privacy standards.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us using the details below, and we will take immediate steps to rectify the issue.

Your Rights (depending on your jurisdiction)

Your privacy is important to us, and we respect your rights regarding personal data:

  1. Access: You have the right to request access to the personal data we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  4. Restriction: You may limit our processing of your personal information in specific situations.
  5. Data Portability: You have the right to receive a copy of your data in a structured format.
  6. Objection: You can object to certain uses of your data, including direct marketing and profiling.
  7. Non-Discrimination: No adverse decision should be made solely based on automated processing of your personal data.
  8. Approvals and Complaints: You can file appeals or complaints with our privacy team or relevant regulatory bodies if you believe your rights have been violated.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, along with revised policy content. We encourage you to review this page periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or data protection, please contact us:

  • Email: [email protected]
  • Postal Address: [Insert Address]

We are dedicated to addressing your inquiries promptly and ensuring the security of your personal information throughout the process.

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